Support

Let's Talk.

Got a question about your order, a mug idea, or just want to say hi? We're a real team and we actually read every message.

1–2 Day response
4.9★ Support rating
Real humans Every message is read and answered by our team — no bots.
Fast replies We aim to respond to every inquiry within 1–2 business days.
👍 We'll sort it out Whatever the issue — we won't leave you hanging.

Send Us a Message

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Contact Info
Email support@mugglys.com For order issues & returns
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Hours Mon – Fri, 9am – 5pm EST Closed weekends & public holidays
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Based in Tampa, Florida Shipping from US facilities nationwide
Typical Response Times
Order issues
Within 24 hours
Shipping questions
Within 24 hours
Returns & refunds
Within 24 hours
General questions
1–2 business days
Bulk & wholesale
2–3 business days
Other Ways to Get Help
📖 FAQ Quick answers to the most common questions about orders, shipping, and mugs. Browse FAQs →
🚚 Shipping Policy Delivery times, rates, and everything about how your order gets to you. View Policy →
Returns Policy Damaged mug? Wrong item? Find out how we make things right. View Policy →